Teller

Associated Bank•Bellevue, NE

11d

About The Position

As a Teller at Associated Bank, you’ll provide exceptional service and support in customer interactions. This front-line role processes transactions accurately, identifies opportunities to meet customer needs, and promotes financial solutions. You’ll grow your banking knowledge while contributing to a collaborative team focused on integrity and community impact. The role supports daily branch operations and requires compliance with applicable policies, procedures, laws, and regulations, including the Bank Secrecy Act. Tellers must report suspicious activity, customer complaints, procedure violations, and ethical concerns through the appropriate channels.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of demonstrated customer service experience.

Nice To Haves

Experience in retail banking, cash handling, or financial services.

Responsibilities

Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
Accurately and efficiently process customer transactions while following policies and procedures.
Identify customer needs and refer them to colleagues for additional financial solutions.
Promote current offers, products, and services that benefit customers.
Answer questions and resolve customer concerns professionally and with care.
Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
Demonstrate and educate customers on digital and self-service banking tools.
Collaborate with team members across multiple branches to ensure seamless service.
Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns through the prescribed channels.