Teller

Associated Bank • West Saint Paul, MN

4d • $17 - $23

About The Position

Associated Bank is hiring a Teller to provide exceptional service and support in customer interactions. In this front-line role, the Teller processes transactions accurately, identifies opportunities to meet customer needs, and promotes financial solutions that support customers’ goals. The position offers the opportunity to grow banking knowledge while contributing to a collaborative team focused on integrity and community impact.

The Teller also supports daily branch operations and helps customers use digital and self-service banking tools. The role requires compliance with applicable policies, procedures, laws, and regulations, including reporting suspicious activity, customer complaints, procedure violations, and ethical concerns as required.

Requirements

• High school diploma or an equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Nice To Haves

• Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer customers to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns professionally and carefully.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.
• Comply with applicable enterprise policies, procedures, laws, and regulations, including the Bank Secrecy Act.
• Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns to the Ethics Hotline as needed.

Benefits

• 401(k) and pension plans.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Professional development and advancement opportunities.
• Well-being programs and incentives.
• Parental leave.
• Employee stock purchase plan.
• Military benefits.
• Personal banking, loan, investment, and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED