Teller

Columbia Bank•Roseburg, OR

3d•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also supports branch integrity and risk mitigation through daily operational tasks and responsible cash handling. Tellers build and maintain client relationships through meaningful conversations, anticipating needs, resolving problems, and identifying opportunities to offer suitable bank products and services. The position is fully onsite at 445 SE Main Street, 1st Floor, Roseburg, Oregon 97470. The pay range is $18.00–$21.00 per hour; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
Balance the cash drawer and safeguard funds, promptly accounting for or transferring money as needed.
Perform daily branch tasks that maintain operational integrity, including balancing the ATM using appropriate double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by following safekeeping and funds-accounting procedures.
Interact with internal and external clients, anticipate their needs, provide proactive solutions, and resolve problems in alignment with the bank’s Breakthrough Client Service Standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities and clear paths toward professional goals.
Eligible associates regularly scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.