Teller

Community First Credit Union•Greenville, WI

About The Position

Community First Tellers are front-line ambassadors who provide exceptional service to internal and external members. The role involves handling cash and completing a high volume of accurate transactions that support members’ financial needs. Training and support are provided, including for candidates entering from other industries, and the position offers the opportunity to broaden financial services expertise in a community-centered environment. The schedule covers the credit union’s hours of operation and includes a rotating Saturday morning. The drive-up is open Monday through Friday from 7 a.m. to 6 p.m.; the lobby is open Monday through Wednesday from 8:30 a.m. to 5 p.m. and Thursday through Friday from 8:30 a.m. to 6 p.m. On Saturdays, the lobby and drive-up are open from 8 a.m. until noon.

Requirements

High school diploma or equivalent.
At least one year of cash-handling experience.
Excellent listening ability and verbal communication skills.
Familiarity with Microsoft Office suite and web-based software packages.
Passion for providing outstanding service to members.
Ability to work hard, find solutions, and have fun.
Ability to work a schedule encompassing the credit union’s hours of operation, including a rotating Saturday morning.

Nice To Haves

Previous Teller experience.

Responsibilities

Provide exceptional, WOW service to internal and external members.
Receive cash and checks for deposit into members’ accounts.
Cash checks for members.
Accept loan and credit card payments.
Make transactions between accounts as instructed by members.
Place proper holds on deposited items for uncollected funds following credit union policy and procedure.
Properly disburse cashier’s checks, money orders, and gift cards.
Identify non-negotiable and fraudulent checks to help avoid losses for members and the credit union.
Accurately balance and close the cash drawer at the end of each business day.
Promote, cross-sell, and refer credit union products and services to fulfill members’ financial needs.