Full Time Teller

ARMSTRONG BANK•Muskogee, OK

5d•Onsite

About The Position

As a Teller, you play a vital role in the customer experience by providing a high level of customer service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller has a friendly personality, enjoys working as part of a team, and takes initiative to go the extra mile when responding to customers’ needs. The position processes teller transactions in lobby and drive-through areas and requires knowledge of teller functions, including verifying deposits, examining endorsements and the negotiability of items presented, and verifying signatures. The Teller builds customer relationships, understands Armstrong Bank’s services, interprets customer needs, and recommends appropriate products or services. The role also supports teamwork, complies with regulatory requirements, and performs other assigned duties.

Requirements

Excellent customer service, communication, and problem-solving skills.
Positive, courteous, friendly, and professional demeanor.
Detail-oriented, with the ability to work in a fast-paced, multitasking environment.
Ability to coordinate multiple assignments and demonstrate strong time-management skills.
Basic computer skills.
Ability to work independently and in a team-support role.
Ability to maintain discretion and confidentiality.
High school education level.

Responsibilities

Process teller transactions in lobby and drive-through areas.
Perform teller functions, including verifying deposits, examining endorsements and the negotiability of items presented, and verifying signatures.
Build and maintain relationships with customers.
Understand Armstrong Bank’s services, interpret customer needs, and recommend appropriate bank products or services.
Interact positively and professionally with customers and coworkers.
Foster teamwork and collaboration with coworkers.
Apply critical-thinking and problem-solving skills to address customer needs promptly.
Maintain thorough knowledge and understanding of products and services offered.
Comply with regulatory requirements.
Perform other duties and responsibilities as assigned.