Teller

Columbia Bank • Priest River, ID

4d • Onsite

About The Position

The Teller is the first point of contact for many clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also builds and strengthens client relationships through meaningful conversations that uncover financial needs and identify appropriate products and services.

The Teller supports daily branch operations and risk mitigation, maintains knowledge of the bank’s products and services, and refers clients to appropriate business partners. The position is fully onsite at 6552 Highway 2, Priest River, Idaho 83856. The pay range is $18.00–$20.00; the selected candidate’s rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation, with details provided during recruitment.

Columbia Bank offers eligible associates a comprehensive rewards package. Benefits eligibility begins on the first day of the month following hire for associates regularly scheduled to work at least 30 hours per week.

Requirements

• High school diploma or GED.
• Ability to learn and comply with bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
• Perform and support daily tasks that maintain branch integrity, including using double custody to balance the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s client service standards.
• Continuously develop knowledge of Columbia Bank products and services and stay current on changes.
• Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Comprehensive healthcare coverage, including medical, dental, and vision plans, for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.
• Competitive incentive plan and possible performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED