Teller

PNC•Emerson, NJ
•$36,000 - $60,000•Onsite

About The Position

At PNC, employees work together to deliver customer experiences and support an inclusive workplace. This Teller role is part of PNC's Retail Banking organization and is based in Emerson, New Jersey. The position is in-office. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Teller delivers customer experiences intended to improve customers' financial wellbeing and build loyalty. The role handles a variety of customer interactions, explains available options for financial transactions, identifies banking opportunities, and refers customers to appropriate branch staff. It also supports efficient, accurate teller and branch operations while following policies and procedures and exercising sound judgment within established limits. This position generally does not require prior experience, product knowledge, or a university/college degree, high school diploma, or GED. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. No certification or license is required. The base salary range is $36,000–$60,000. The role is incentive eligible, with payment based on company, business, and/or individual performance. Salary may vary by geographic location, market data, and individual skills, experience, and education. The opening was expected to be posted for two business days from 11/02/2026, though it may remain posted longer at PNC's discretion.

Requirements

  • No prior experience is required.
  • The role generally does not require a university or college degree, high school diploma, GED, significant experience, or product knowledge to accomplish primary duties.
  • A comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
  • No required certification or license.
  • Demonstrate customer focus and knowledge of practices that prioritize customer needs and satisfaction.
  • Demonstrate accuracy and attention to detail, effective communication, problem-solving, and the ability to manage multiple priorities.
  • Demonstrate awareness of banking products, digital tools, and fraud detection and prevention.

Nice To Haves

  • Accountability
  • Banking
  • Client loyalty
  • Customer experience
  • Customer service
  • Identifying opportunities
  • Leveraging technology
  • Proactive sales

Responsibilities

  • Deliver customer interactions aimed at improving financial wellbeing and building customer loyalty.
  • Process a variety of customer interactions and educate customers about alternatives for financial transactions.
  • Identify banking opportunities in customer conversations and make appropriate referrals to branch staff.
  • Perform lobby engagement activities and position PNC products to meet customers' needs.
  • Educate customers about ways to manage financial transactions using technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems.
  • Follow policies and procedures and demonstrate sound judgment within established limits.
  • Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
  • Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature, for eligible full-time employees
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plan
  • Dependent care reimbursement account
  • Backup child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
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