Teller

Sound Credit Union•Bellevue, WA

12d•$20 - $25•Onsite

About The Position

Sound Credit Union is seeking a Teller / Member Service Representative for its Bellevue Branch. This entry-level, full-time position is the first point of contact for members and provides financial transaction assistance, answers inquiries, builds member relationships, and shares information about account status, balances, and loan details. The role is in person and follows a schedule typically Monday through Friday, with rotating Saturday shifts and a weekday off when working Saturday. The target salary range is $20.00–$22.50 per hour depending on experience and education; the full range is $20.00–$25.00 per hour. The position is eligible for a $1,500 sign-on bonus, paid in two installments: $500 on the first paycheck and $1,000 on the paycheck following the six-month anniversary. Branch employees may also qualify for quarterly incentives tied to products and services and branch goals and audit results. Sound Credit Union describes a Branch Progression Model that supports advancement and salary increases through on-the-job training and structured compensation increases. The organization was founded in 1940 and has 26 full-service branches throughout the Puget Sound region. It emphasizes member and community support, diversity, inclusion, and its guiding principles: Make a Connection, Be a Champion, and Doing the Right Thing.

Requirements

At least one year of experience in a customer service position.
High school diploma or equivalent.
Must be bondable.

Nice To Haves

Cash handling experience preferred.
Retail sales experience preferred.

Responsibilities

Assist members with financial transactions as the first point of contact.
Respond to member inquiries.
Build relationships with members.
Provide information on account status, balances, and loan details.
Deliver exceptional member service.

Benefits

$1,500 sign-on bonus, paid in two installments.
Quarterly branch incentives tied to certain products and services and branch performance.
100% employer-paid premiums for employee medical, dental, vision, and disability coverage.
Employer payment of more than 70% of dependent premiums.
401(k) match dollar for dollar up to 4%, plus an additional discretionary profit share.
Three weeks of paid time off accrued annually to start, increasing with tenure.
Up to 40 hours of employer-paid Work/Life Balance time awarded annually.
10 employer-paid federal holidays each year.
Potential annual bonus of up to 3% of salary equivalent when the Credit Union meets its goals.
Up to $50 per month gym/lifestyle reimbursement.
Tuition assistance of up to $5,000 per year.
Incentives for multilingual speakers.
Employee Assistance Program and virtual behavioral and mental health services.
Free and/or discounted banking services and loans.
Employee Charitable Matching Program.
Free ORCA pass.
On-the-job training and structured compensation increases through the Branch Progression Model.