Teller Part Time Crossridge

Wells Fargo Bank•Glen Allen, VA

6d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Crossridge location. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary point of contact who represents the branch with care, attention to detail, and strong customer service. The role builds foundational retail banking skills. Tellers learn about customers’ needs, introduce helpful products, services, and digital tools, and connect customers with bankers for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility. The role requires a schedule that includes Saturdays. The position is not eligible for visa sponsorship. The posting lists a base pay range of $20.00–$25.00; pay may vary based on factors including performance, skills, experience, and work location. Eligible employees may also qualify for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in line with policies and controls.
Communicate clearly and actively listen to clarify customer needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.