Teller

The Bank & Trust • Del Rio, TX

4d

About The Position

The Teller performs a range of banking transactions and provides excellent customer service. The role includes handling cash, processing deposits and withdrawals, assisting customers with banking needs, maintaining accurate financial records, and supporting a positive customer experience. The Teller also supports ATM operations and must follow applicable state and federal regulations and bank policies, including BSA-AML requirements.

The position is based in a professional, climate-controlled office environment with customer interaction, variable noise levels, and security measures. Occasional travel between branches and to off-site meetings or training may be required. The Teller must be available for on-call duties, including some evenings and weekends, and will work occasional Saturday shifts.

Requirements

• High school diploma or equivalent, or currently enrolled in school.
• Proficiency with computers and Microsoft Office, including Teams.
• Basic mathematical proficiency and ability to perform calculations accurately and efficiently.
• Ability to read, count, and handle money precisely; analyze data to identify discrepancies and ensure accuracy.
• Ability to type and use 10-key by touch.
• Strong organizational, prioritization, and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Credit in good standing.
• Ability to work with computer screens for prolonged periods and maintain focus.
• Ability to sit or stand for extended periods; frequently stand, walk, sit, and use hands to handle objects or operate controls.
• Clear speaking and effective hearing abilities for in-person and telephone communication.
• Ability to occasionally reach, climb ladders, balance, stoop, kneel, crouch, crawl, and lift objects up to 50 pounds.
• Ability to move around the office and between locations as needed.
• Availability for on-call duties, including some evenings and weekends, and occasional Saturday shifts.

Nice To Haves

• Six months of customer service and/or cash-handling experience.
• Fluency in English and Spanish, with the ability to communicate effectively in both languages.
• Familiarity with Jack Henry Silverlake.

Responsibilities

• Accurately process customer transactions, including deposits, withdrawals, loan payments, check cashing, cashier’s checks, savings bonds, and cash advances, in accordance with bank policies.
• Balance and reconcile the cash drawer daily, promptly address discrepancies, maintain appropriate cash levels, and securely handle cash and negotiable instruments.
• Recognize and report counterfeit currency according to established procedures.
• Provide responsive, courteous, and timely service to internal and external customers based on E2 practices.
• Comply with state and federal regulations and bank policies and procedures, including BSA-AML requirements.
• Balance and reconcile ATM transactions, resolve discrepancies, and provide on-call support for ATM issues or maintenance needs.
• Perform other duties as assigned.
• Attend departmental and organizational meetings and serve on bank committees as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED