Teller - Blanchard

Liberty National Bank•Blanchard, OK
•$17 - $0•Onsite

About The Position

The Teller accurately processes financial transactions and serves as a source of information for customers in the lobby, at the drive-through window, or by telephone. The role provides friendly, professional, confidential, and effective assistance to internal and external customers, supporting positive customer experiences and minimizing wait times. The Teller handles a range of transactions, balances and maintains a cash drawer, keeps the teller station supplied and orderly, reports equipment malfunctions, and follows applicable laws, regulations, and bank policies. The position requires reliable attendance, accuracy, discretion, and the ability to handle customer interactions and changing priorities professionally.

Requirements

  • High school degree or equivalent.
  • Strong computer skills.
  • Written and oral communication skills.
  • Courtesy, tact, and diplomacy in interactions.
  • Cash handling and customer service experience are strongly preferred.
  • Able to regularly lift a cash box weighing up to 10 lbs. and coin bags weighing up to 30 lbs.
  • Able to climb and descend stairs in an emergency.
  • Able to operate routine office equipment, including a telephone, copier, facsimile, and calculator.
  • Able to work on a computer for an average of 6–8 hours per day when necessary.
  • Able to work extended hours when required or requested by management.
  • Regular, reliable, and timely attendance.
  • Able to work independently or with limited supervision, and effectively alone or as part of a team.
  • Able to read and follow written and oral instructions, communicate clearly, and use basic math and spelling skills at a high-school-graduate level.
  • Able to deal calmly and professionally with diverse personalities and demonstrate discretion and high levels of customer service.
  • Able to maintain composure under deadlines, accuracy and quality requirements, and fast-paced conditions, while handling multiple, simultaneous, and changing priorities.

Nice To Haves

  • Cash handling experience.
  • Customer service experience.

Responsibilities

  • Process customer deposits, withdrawals, transfers, and payments for loans and safe deposit boxes.
  • Issue official checks; receive and process Cotton Electric payments; redeem Savings Bonds; and process cash advances.
  • Balance the cash drawer daily, ensure transaction accuracy, and report discrepancies or outages to a supervisor.
  • Keep the teller station stocked with forms and supplies and maintain a clean, neat, and pleasant work environment.
  • Present a professional appearance and maintain a positive outlook and behavior toward customers and coworkers.
  • Report malfunctions of teller terminals and other equipment used at the teller station.
  • Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, as well as bank policies.
  • Perform other duties as assigned.
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