Teller (Member Service Representative I)

SchoolsFirst Federal Credit Union • Anaheim, CA

1d

About The Position

The Teller (Member Service Representative I) provides World Class service to credit union members by accurately processing transactions, sharing account information, and assisting members face-to-face. The role includes safeguarding member and credit union assets by following cash-control guidelines, responding to member needs, and providing information about credit union products and services or referring members to the appropriate team member. The teller processes transactions efficiently and accurately, contributes to departmental goals by handling high volumes with urgency, and complies with applicable regulatory and training requirements, including BSA requirements. Other related duties may be assigned.

Requirements

• High school diploma or GED.
• Less than one year of prior related experience.
• Participation in the California DMV pull program may be required, depending on assignment.

Responsibilities

• Provide World Class member service by accurately completing transactions and providing account information.
• Follow cash-control guidelines to safeguard credit union and member assets.
• Deliver face-to-face service to members requesting account assistance.
• Provide consultative information about credit union products and services or refer members to the appropriate team member.
• Process member transactions efficiently and accurately with personal care.
• Contribute to departmental goals by processing high volumes with a sense of urgency.
• Comply with regulatory requirements and assigned training, including applicable BSA requirements.
• Perform other duties as assigned or requested.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED