Teller (Member Service Representative I)
About The Position
The Teller (Member Service Representative I) provides World Class service to credit union Members by accurately completing transactions, sharing account information, and following cash-control guidelines to safeguard credit union and Member assets. The role delivers face-to-face assistance, offers consultative guidance about credit union products and services, or refers Members to the appropriate team member. Tellers process transactions efficiently and accurately, with personal care and a sense of urgency while contributing to departmental high-volume processing goals. Team members must comply with regulatory requirements and assigned training, including applicable BSA regulations, and perform other related duties as assigned.
Requirements
- High school diploma or GED.
- Less than one year of prior related experience.
Responsibilities
- Provide face-to-face service to Members requesting account assistance.
- Complete transactions accurately and provide account information to Members.
- Follow cash-control guidelines to safeguard credit union and Member assets.
- Provide consultative guidance about credit union products and services, or refer Members to the appropriate team member to assess needs and address concerns.
- Process Member transactions efficiently and accurately with personal care and a sense of urgency.
- Contribute to departmental goals by processing high transaction volumes.
- Comply with regulatory requirements and assigned training, including applicable BSA regulations.
- Perform other related duties as assigned or requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
