Teller (Member Service Representative I)
About The Position
The Teller (Member Service Representative I) provides World Class member service by accurately completing transactions and providing account information. The role follows cash control guidelines to safeguard credit union and member assets. The Teller delivers face-to-face assistance, offers consultative information about credit union products and services, and refers members to appropriate team members when needed. The position processes transactions efficiently and accurately while contributing to departmental goals through high-volume processing with a sense of urgency. Team members must comply with applicable regulatory requirements and assigned training, including BSA regulations related to their duties. Other related duties may be assigned.
Requirements
- High school diploma or GED.
- Less than 1 year of prior related experience.
- Participation in the CA DMV pull program may be required depending on assignment.
Responsibilities
- Deliver face-to-face service to members requesting account assistance.
- Provide information about credit union products and services, or refer members to appropriate team members to assess needs and address concerns.
- Process member transactions efficiently, accurately, and with personal care.
- Contribute to departmental goals by processing a high volume of transactions with a sense of urgency.
- Follow cash control guidelines to safeguard credit union and member assets.
- Comply with regulatory requirements and assigned training, including applicable BSA regulations.
- Perform other related duties as assigned or requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
