Full-Time Teller

EQUITABLE BANK SSB • Waterford, WI

10d

About The Position

The Equitable Bank is seeking a full-time Teller to provide personalized customer service and build customer relationships while supporting branch growth. The role combines customer service, relationship-building, and sales engagement. The Teller identifies customer financial needs, recommends suitable bank products and services, and processes transactions accurately. The position is scheduled Monday through Friday with some Saturday mornings. Occasional travel may be required for training or to provide help at another office.

Requirements

• High school degree or equivalent required.
• Strong listening and interpretive skills, with the ability to match customer needs to appropriate financial solutions.
• Confidence initiating conversations and building rapport with customers.
• Goal-driven mindset and ability to work toward monthly referral objectives.
• Experience using customer relationship-building tools or willingness to learn.
• Ability to present product information clearly and persuasively.
• Strong attention to detail and commitment to accuracy.

Nice To Haves

• Demonstrated success in a retail, financial, or service-based sales environment.
• Cash handling experience.

Responsibilities

• Deliver friendly, accurate, and efficient service while building lasting customer relationships.
• Engage with customers to identify financial needs and recommend appropriate products and services.
• Identify referral opportunities that support customers' financial goals and branch growth objectives.
• Conduct outbound customer outreach to share product updates, promote special offers, and strengthen customer and community relationships.
• Develop and maintain knowledge of bank products and services to explain their features and benefits.
• Process deposits, withdrawals, payments, and other transactions accurately while providing an exceptional customer experience.
• Follow bank policies, procedures, and regulatory requirements.
• Collaborate and learn from teams across the bank, including customer service, accounting, loan servicing, and other departments.

Benefits

• Monthly referral bonuses
• 401(k) with 4% dollar-for-dollar employer match
• Paid time off
• Bank-paid life insurance at four times your annual salary
• Medical, dental, and vision insurance
• Flexible spending and childcare accounts (FSA)
• Personal banking and loan benefits
• On-the-job training
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED