Teller

Fulton Bank•Reading, PA

3d•Onsite

About The Position

This is a full-time career opportunity of approximately 40 hours per week at the Muhlenberg financial center in Reading, Pennsylvania. The Teller provides an exceptional customer experience with passion and enthusiasm while facilitating customer transactions and referring customers to bank products and services. The role promotes banking solutions to enhance customers’ service experience and help them achieve their financial goals, and assists with financial center operations. The employee must be available to be scheduled around branch operating hours; the branch is closed Sundays. Employees are accountable for understanding and following company-assigned and job-related compliance programs, regulations, policies, and procedures, and for completing required compliance training by established due dates. This includes identifying and addressing compliance risks and escalating them to the appropriate management level. Other duties may be assigned by the manager.

Requirements

6 to 12 months of customer service experience (required).
High school diploma or equivalent (preferred).
6 to 12 months of cash handling experience (preferred).
Must be authorized to work in the United States without current or future work-visa sponsorship from Fulton Bank.
Must be available to work around branch operating hours; no Sunday work.

Nice To Haves

6 to 12 months of cash handling experience.
High school diploma or equivalent.

Responsibilities

Process customer teller transactions accurately and in accordance with bank policies and procedures.
Refer customers to products and services offered at the financial center.
Recognize, demonstrate, and follow through on referral opportunities.
Build relationships through customer conversations to identify needs and offer appropriate products and services.
Maintain compliance with applicable regulations and bank policies and procedures, including operational, security, and settlement procedures.
Use sound judgment to identify and mitigate loss.
Use practical knowledge of digital solutions and technology to support customers and solve problems.
Complete assigned compliance training and identify and escalate compliance risks as appropriate.
Perform other duties as assigned by the manager.

Benefits

Medical plans with prescription drug coverage.
Flexible spending account or health savings account, depending on the medical plan selected.
Dental insurance.
Vision insurance.
Life insurance.
401(k) program with employer match.
Employee Stock Purchase Plan.
Paid time off programs, including holiday pay.
Paid volunteer time.
Disability insurance coverage.
Maternity and parental leave.
Adoption assistance.
Educational assistance.
Wellness program with financial incentives.
Eligibility for a short-term incentive compensation plan subject to individual and company performance.