Teller

Hometown Community Bank•Arthur, IL

12d

About The Position

The Teller provides accurate and efficient service to bank customers and processes routine transactions, including check cashing, deposits, withdrawals, loan payments, and money transfers. The role also involves professionally promoting the bank’s products and services, answering questions about accounts and other bank offerings, and performing related customer-service and cash-handling duties.

Requirements

High school diploma or equivalent.
Exceptional customer service skills.
Ability to complete tasks accurately and efficiently.
Team-oriented approach and willingness to contribute across tasks.
Strong problem-solving skills.
Commitment to MCB’s vision and its role in the communities it serves.
Positive, resourceful, and flexible approach.
Ability to work effectively with individuals from diverse communities and cultures.
Strong written and verbal communication, interpersonal, active listening, and relationship-building skills.
Ability to multitask and perform a variety of job functions.
Relevant computer skills.
Authorization to work in the United States without restriction or employer sponsorship, now and in the future.

Nice To Haves

Some clerical, administrative, cash-handling, sales, or customer-service experience.

Responsibilities

Identify customers and accurately manage transactions, including validating and cashing checks, accepting cash or checks for deposit, receiving and counting working cash, and processing withdrawals.
Prepare cashier’s checks and personal money orders, and exchange foreign currency.
Order bank cards and checks for customers.
Receive and verify loan and mortgage payments.
Balance currency, cash, and checks in the cash drawer at the end of each day.
Answer questions about checking and savings accounts and other bank products.
Professionally promote MCB’s products and services.
Perform other duties as assigned.