Teller - Clifton Park, NY - Exit 8 Branch
About The Position
The Teller is the frontline ambassador of Trustco Bank, providing exceptional customer service with professionalism and integrity. The role combines precise and efficient transaction processing with a commitment to protecting clients’ financial privacy and maintaining operational security and compliance. Tellers facilitate banking transactions, answer customer questions, and promote the Bank’s financial products and services. The position reports to the Branch Manager and is non-supervisory. This is a full-time position at the Exit 8 Branch in Clifton Park, New York. Hours align with branch operations: Monday through Wednesday, 8:30 AM–5:00 PM; Thursday and Friday, 8:30 AM–6:00 PM; and Saturday, 8:30 AM–1:00 PM on a rotating schedule. The branch is closed Sunday. Employees may need to remain 15–30 minutes after closing. The job description notes that duties and responsibilities are not exhaustive and may change at any time with or without notice.
Requirements
- High school diploma or equivalent.
- Proven customer service and cash-handling experience.
- Strong verbal communication skills.
- Fluency in English.
- Access to reliable transportation.
- Highly organized with exceptional multitasking abilities.
- Ability to thrive in a small-team environment.
- Willingness to participate in ongoing training and development.
- Ability to lift 10–20 lbs. and stand for extended periods.
Nice To Haves
- Bilingual ability.
- Previous banking or financial services experience.
Responsibilities
- Accurately and efficiently process deposits, check cashing, and withdrawals; verify cash and endorsements; and issue receipts.
- Cross-sell and educate clients on the Bank’s financial products and services.
- Process credit card payments, issue money orders and bank checks, and accept loan payments accurately and securely.
- Manage night deposit bags and admit clients to safe deposit boxes while maintaining confidentiality and security.
- Respond to customer questions, provide account balances, and assist with general banking needs.
- Balance transactions at the end of the day, verify cash totals, and reconcile ATMs.
- Maintain detailed reports and logs for compliance and accurate record retention.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account with an annual employer contribution
- 401(k) retirement plan with employer match
- Paid time off
- 11 paid federal holidays
- Training and professional development programs
- Tuition reimbursement
- Reduced fees and rates on certain loan products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
