Teller Part Time Shorewood Blockbuster

Wells Fargo Bank • Shorewood, WI

1d • Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in a customer-focused, front-line role. The Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and delivers a welcoming and reliable experience. As a primary point of contact, the Teller represents the branch through strong service, attention to detail, and care.

The role builds foundational banking skills by helping identify customers’ needs and introducing relevant products, services, and digital tools. The Teller connects customers to a banker for detailed product conversations and works closely with branch teammates to support smooth daily operations and a consistent customer experience. Wells Fargo describes the position as an opportunity for exposure to retail banking and long-term career growth, supported by training, coaching, and a team-based culture. The schedule will include Saturdays. This position is not eligible for Visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
• Ability to work a schedule that includes Saturdays.

Nice To Haves

• Experience in customer-facing roles and strong attention to detail, including accurately processing transactions across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Proven cash-handling experience.
• Ability to build accuracy, confidence, and consistency in customer transactions quickly.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
• Strong collaboration and relationship-building skills with branch teammates.
• Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
• Build customer relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
• Communicate clearly and use active listening to clarify needs and provide simple solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
• Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed