Teller (Urbana Branch)

Atlantic Union Bank Careers•Frederick, MD

About The Position

This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. The role also requires following applicable banking laws and regulations, identifying and escalating risks, and developing knowledge of bank products, services, and changing digital channels. Shifts may vary depending on business need.

Requirements

High school diploma or equivalent required.
Previous customer service experience required.
Excellent customer service skills.
Excellent oral and written communication skills.
Ability to exercise sound business judgment.
Proficient computer skills.
Ability to handle multiple tasks with attention to detail.
Flexible and able to adapt to change.
Able to stand for extended periods and lift objects up to 30 pounds.

Nice To Haves

Previous cash handling experience preferred.

Responsibilities

Provide an excellent customer experience.
Perform basic customer and cash transactions.
Balance cash each day.
Identify referral opportunities to contribute to branch goals.
Adhere to applicable laws and regulations governing bank operations, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
Identify risk and escalate concerns through proper channels.
Develop and maintain knowledge of bank products and services, including other lines of business.
Learn and adapt to changing digital channels.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability coverage
Paid time off
Retirement savings through a 401(k) plan
Wellness resources
Other programs designed to support teammates' health and financial well-being
Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation