Teller

WMCU • Wyoming, MI

35d

About The Position

Bloom Credit Union is seeking an enthusiastic Teller in the Greater Grand Rapids area. Tellers provide members with professional and confidential service while handling transactions by phone, in person, or by mail. The role involves accurate and efficient member service, cash handling, referrals, and adherence to safety, security, and compliance procedures.

Bloom Credit Union is a division of WMCU, a not-for-profit financial cooperative serving members at 11 locations across West Michigan. The organization is locally member-owned and operated, focuses on helping members grow financially, and supports the communities its members and team members call home. WMCU is an Equal Employment Opportunity employer.

The organization says it prioritizes internal promotions where feasible and considers employees’ professional goals, offering opportunities to develop skills and knowledge.

Requirements

• High school diploma or GED.
• At least 1 year of cash handling experience.
• Outstanding customer service skills.
• Excellent written and oral communication skills.
• Effective organizational skills and attention to detail.
• Positive team-player mindset.
• Ability to pass a background check.
• Availability Monday through Friday and occasional Saturdays.

Responsibilities

• Balance checks and a cash drawer daily and report discrepancies to a supervisor.
• Greet members courteously and professionally, providing prompt, accurate, and efficient transactions to help them meet their financial goals.
• Manage time efficiently, take initiative within the branch, and seek opportunities to develop or enhance knowledge.
• Demonstrate flexibility and a positive attitude in complex situations.
• Cash share drafts and checks and process withdrawals, verifying signatures and member balances before paying out money.
• Answer phones promptly and professionally.
• Meet and exceed teller referral goals.
• Follow safety and security procedures for robbery and emergency situations, secure areas, and communicate suspicious activity to management.
• Understand and follow policies, procedures, and compliance requirements, especially BSA/AML and OFAC.

Benefits

• Competitive salary.
• Free benefit package including healthcare, dental, vision, life, short-term disability, and long-term disability insurance.
• Health Savings Account with company contributions.
• 401(k) with up to 9% company contributions.
• Paid time off, including 10 holidays, PTO, a birthday day, and volunteer time.
• Education reimbursement.
• Annual merit raises.
• Employee Assistance Program.
• Opportunities for internal promotion or transfer and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED