Full Time Teller, Plaza Allegheny, Philadelphia, PA

Banco Santander•Philadelphia, PA

7d•Onsite

About The Position

Santander is seeking a full-time Teller to assist customers with financial needs and transaction processing. The Teller provides exceptional customer service, addresses concerns, minimizes risk, helps defend against fraud, refers suitable bank products, and escalates complex issues for timely resolution. The role may also support nearby branch locations based on business necessity. The position requires a high school diploma or GED and at least six months of cash-handling experience and six months of demonstrated customer-service experience. Candidates should have strong communication and listening skills, sound judgment in identifying and escalating risks, basic math and computer skills, and the ability to follow procedures, maintain accuracy, and work effectively in a fast-paced environment. Applicants must be authorized to work in the United States full-time without employer sponsorship. The position is based at Plaza Allegheny in Philadelphia, Pennsylvania. Branch hours can include evenings and weekends. The posted annualized base pay range is $30,000 to $47,000, with exact compensation depending on factors such as skills, experience, training, credentials, and location.

Requirements

High school diploma or GED.
At least 6 months of cash-handling experience.
At least 6 months of demonstrated customer-service experience.
Excellent customer-service skills and a passion for helping others.
Ability to identify risk concerns and escalate them through appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfort using digital tools and technology to enhance customer engagement.
Energetic, organized, and able to multitask in a fast-paced, changing environment.
Accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Legal authorization to work full-time in the United States without employer sponsorship.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience with Microsoft Office products.

Responsibilities

Welcome customers, minimize wait times, and assist with their banking needs.
Process deposits, withdrawals, transfers, and other transactions.
Handle cash and maintain accurate cash drawer balances.
Follow bank policies and procedures, including compliance and risk-management protocols, to help prevent fraud.
Recognize opportunities to cross-sell bank products and deepen customer relationships.
Use digital tools to educate customers about self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area.
Support nearby branch locations when business needs require.