Teller

Columbia Bank • Issaquah, WA

3d • $18 - $24 • Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships through conversations that uncover financial needs and identify suitable bank products and services.

The Teller performs cash-handling and other branch-support tasks, safeguards funds, mitigates risk, and provides proactive service and problem resolution. The role requires keeping current on Columbia Bank’s products and services and supporting the branch’s referral goals.

This position is fully onsite at the posted location: 305 Front St N, Issaquah, WA 98027. The pay range is $18.00–$24.00 per hour. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
• Perform and support daily tasks that maintain branch integrity, including balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures.
• Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
• Interact with external and internal clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s client service standards.
• Maintain and deepen knowledge of Columbia Bank products and services and stay current on changes.
• Discuss clients’ financial needs and identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Medical, dental, and vision coverage for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED