Full Time Teller

MIDFLORIDA Credit Union•Davenport, FL

3d•Onsite

About The Position

MIDFLORIDA is seeking a full-time Teller in Davenport, Florida. Tellers serve members by completing transactions accurately and promptly, answering questions, and recommending products and services that can save members time and money. The role also supports daily branch operations, including managing a cash drawer and balancing. Tellers are expected to maintain a professional appearance and demeanor, exercise sound judgment within established guidelines, and uphold high standards of integrity and trustworthiness. They develop familiarity with customer-facing technology so they can explain and enroll members in self-service options, and proactively identify ways to improve employee and member experiences. Other duties may be assigned. The position requires availability for shifts scheduled between 7:00 a.m. and 7:00 p.m. Monday through Friday, and between 8:00 a.m. and 1:30 p.m. on Saturdays. Applicants must have a high school diploma or equivalent. The role requires lifting up to 25 pounds and standing for long periods, as well as effectively accessing and interpreting information on computer screens and documents, reading cash denominations, and identifying members. MIDFLORIDA describes its culture as service-oriented, diverse, and supportive, with an open-door management style, stability, and opportunities for career growth. The employer participates in E-Verify.

Requirements

Excellent customer service skills and strong verbal and written communication skills.
Strong desire to help people.
Proficiency with computers, the internet, and Microsoft Office.
A history of meeting or exceeding sales expectations.
Availability to work shifts between 7:00 a.m. and 7:00 p.m. Monday through Friday and 8:00 a.m. and 1:30 p.m. Saturdays.
High school diploma or equivalent.
Ability to lift up to 25 pounds and stand for long periods.
Ability to access and interpret information on computer screens and documents, read cash denominations, and identify members.

Nice To Haves

Previous cash-handling skills.

Responsibilities

Complete member transactions accurately and promptly, and answer questions.
Offer products and services that help members save time and money.
Manage a cash drawer and assist with daily branch operations and balancing.
Maintain a neat, professional appearance in accordance with credit union image standards.
Exercise sound judgment and discretion while following established limits and guidelines.
Demonstrate integrity, trustworthiness, and professionalism.
Maintain a positive and professional attitude with members and partners.
Develop knowledge of customer-facing technology and explain and enroll members in self-service options.
Proactively identify ways to improve employee and member experiences.
Perform other duties as assigned.