Teller

Oregon State Credit Union•Albany, OR

13d•Onsite

About The Position

Oregon State Credit Union is seeking a Teller to serve as a front-line representative of the branch and create positive member experiences. The role assists members with financial transactions, consults with them to understand their needs and provide solutions in their best financial interest, resolves basic account inquiries, and supports daily branch balancing. It calls for attention to detail, professionalism, and a genuine interest in helping others. Oregon State Credit Union is a member-owned, not-for-profit financial services institution founded in 1954. Its work is centered on serving member-owners and providing financial solutions that make lives better. The position is full-time, on-site, and non-exempt. Candidates must be available to work Monday through Friday between 8 a.m. and 6:15 p.m. Compensation is $20 per hour plus bonuses and incentives; a language pay differential is available for candidates proficient in Spanish. Successful candidates must demonstrate legal authorization to work in the United States and pass a background screening to the credit union’s satisfaction.

Requirements

At least six months of relevant customer service or retail experience.
High school diploma or GED equivalent.
Excellent listening, communication, and interpersonal skills.
Strong problem-solving skills, including the ability to independently resolve challenges using available resources and maintain composure and professionalism in demanding situations.
Demonstrated commitment to confidentiality and compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements.
Must demonstrate legal authorization to work in the United States and pass a background screening to the satisfaction of Oregon State Credit Union.
Must be available to work Monday through Friday between 8 a.m. and 6:15 p.m.

Nice To Haves

Prior cash-handling experience.
General computer and keyboarding skills.
Bilingual proficiency in English and Spanish; candidates proficient in Spanish are eligible for a language pay differential.

Responsibilities

Assist members with deposits, withdrawals, transfers, loan payments, and check cashing.
Consult with members to understand their needs and provide solutions that support their best financial interests.
Help resolve basic account inquiries.
Support daily branch balancing activities.
Provide service and care that supports members’ and the credit union’s financial success.

Benefits

Competitive wages, incentive bonuses, and incentives.
Paid holidays and paid time off.
401(k) plan with a generous credit union match.
Employee medical, vision, dental, life, and disability insurance coverage paid 100% by the credit union; dependent coverage is also available.
Flexible Spending and Health Savings Plans.
Loan discounts and premier membership perks.
Company clothing.
Wellness and recognition programs.
Initial and ongoing training, with promotion and career advancement opportunities.
Collaborative and positive workplace culture with a supportive team.