Full Time Teller

First Financial Credit Union•Los Angeles, CA

91d•$17 - $24

About The Position

First Financial Credit Union is hiring a full-time Teller for its Northridge branch. The Teller serves members and customers in a collaborative, service-focused environment by processing transactions, answering account inquiries, ordering Visa and ATM cards, and introducing members to products and services that may help them meet their financial goals. The role also includes identifying and following up on referrals, participating in sales activities, and maintaining compliance with credit union policies and applicable regulations.

Requirements

High school diploma or equivalent.
At least 6 months of cash-handling experience.
At least 6 months of sales or retail experience.
Ability to work a schedule that includes weekends.
Effective verbal and written communication skills.
Ability to work independently and as part of a team.
Good judgment, sound decision-making, and initiative.
Ability to navigate multiple screens and PC applications and adapt to new technology.
Ability to multitask and strong organizational skills.
Basic knowledge of Microsoft Word, Excel, and Outlook calendar and email.

Responsibilities

Receive and process routine member transactions, including check cashing, deposits, withdrawals, payments, wires, and transfers.
Inform members about credit union products and services while following financial and security regulations and procedures.
Maintain assigned transaction and cash drawer limits.
Balance the cash drawer and other branch negotiables daily.
Understand and comply with federal and other regulations relating to financial products and services.
Analyze, research, and answer member inquiries regarding shares or loans.
Identify opportunities to increase product and service penetration and refer members to the appropriate representative.
Follow up on referrals and complete daily and monthly referral reporting.
Participate in sales programs, contests, meetings, and teleconsulting activities.
Build general knowledge of First Financial Credit Union products and services through training and coaching.
Know and comply with credit union policies and procedures.
Assist with branch opening, closing, and balancing as needed.
Build rapport with members and recommend products or services suited to their needs.
Perform duties in compliance with laws, regulations, and credit union policies and procedures.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits.
Vacation time for union employees.
Additional vacation service award for every 5 years of service.
401(k) with 3% Safe Harbor employer contributions.
Performance-based incentives and recognition.
Special product pricing, including discounted loan rates and interest on accounts with no minimum balance.
Employee appreciation and recognition events.
Opportunity to win trips.
Opportunities for gain sharing.
Competitive salary.