Teller

Champions First Credit Union•Tallahassee, FL

79d•Onsite

About The Position

Start Your Career with Champions First Credit Union! Champions First Credit Union is growing across North Florida and is seeking individuals to join their team. The credit union values community, career growth, and work-life balance, offering tuition reimbursement and training from day one. Champions First Credit Union is a rapidly growing, $545 million financial institution serving communities in the Panhandle area, with headquarters in Tallahassee. They focus on helping members achieve financial success and strengthening communities through charitable giving, local events, and educational partnerships. The company culture is described as professional, positive, and people-focused, supporting employees with meaningful work, a supportive team, and growth opportunities.

Requirements

Regular & predictable attendance.
Professional, well-developed interpersonal skills for servicing Credit Union members and projecting a positive image.
Minimum of a high school diploma or equivalent.
At least 6 months of previous cash handling experience.
Intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.).
Must be able to attend work schedule in-person at Tallahassee N. Monroe Branch.
Must have at least six months of cash handling experience.
Must be bondable.
Must have reliable transportation.
A service attitude and good cash handling skills are essential.
Participation in our product referral culture is an important part of the Teller role.

Nice To Haves

Other experience and/or performance may be considered.
Ideal candidate should be friendly, motivated, organized and must be a good problem solver.

Responsibilities

Perform routine financial transactions, including deposits, withdrawals, cash advances, loan payments, purchase of monetary instruments, and check cashing according to established policies and procedures.
Comply with all state and federal regulations governing OFAC, BSA, and FACTA.
Evaluate checks for negotiability and apply standardized Check21 procedures.
Open new accounts by performing necessary system functions and collecting required documentation.
Respond to new account and loan inquiries, providing information about products and services.
Contribute to branch production by educating members about beneficial products and services.
Respond to member requests, problems, and complaints, or direct them to the appropriate personnel.
Receive and route member account information to the proper department for processing.
Assist in all teller department operations, including branch balancing, vault balancing, cash management, and night deposit management.
Balance the vault, cash equipment (coin machine, cash dispense, ATM), and ensure night drop, ATM deposits, and mail are completed on time and correctly.
Report any departmental problems or concerns to the branch supervisor.
Maintain an adequate supply and oversee the availability of daily cash, traveler's checks, money orders, and cashier's checks.
Monitor teller inventory and supplies.
Ensure the branch meets documentation expectations and compliance requirements.
Exhibit superior customer service skills and contribute to a high-functioning team.
Assist with member complaints and discrepancies.
Perform Optical Imaging of documents in the Teller area.