Teller

Community Trust Credit Union • Grayslake, IL

4d • Onsite

About The Position

Community Trust Credit Union (CTCU) is hiring a part-time Teller for its Grayslake branch. The role supports members with in-person financial transactions, handles cash and negotiable instruments, and provides service consistent with credit union standards. The Teller also sells and services credit union products, building member relationships, loyalty, and use of credit union services. Employees must be available to work at CTCU’s other locations, including Gurnee, Grayslake Lake Villa, or Grand Hunt Center.

The stated availability is Monday through Friday from 8:30 a.m. to 5:30 p.m. and Saturdays from 8:30 a.m. to 1:30 p.m. Part-time employees usually work about 20 to 25 hours per week. The budgeted starting hourly rate is $16.50, and the position is eligible for a sales-based incentive.

Requirements

• One to twelve months of similar or related experience.
• High school education or GED.
• Ability to communicate effectively in person, by phone, in writing via email or chat, and by video.
• Ability to provide high-quality service in every member interaction.
• Previous sales experience and proven success in a sales environment.
• Ability to navigate and operate a PC in a Windows-based system with ease.
• Availability for the stated weekday and Saturday hours and to work at other CTCU locations.

Nice To Haves

• Bilingual in Spanish and English.

Responsibilities

• Accurately process deposits, withdrawals, check cashing, and loan payments.
• Issue money orders, redeem savings bonds, and process wire transfer requests.
• Transfer funds between member accounts as instructed and follow credit union service standards.
• Balance the cash drawer, negotiables, and daily transactions.
• Address member inquiries, resolve issues, and assist with financial needs.
• Assist members with safe deposit box access and process check orders and stop payments.
• Promote and recommend credit union products and services.
• Communicate promotions effectively and help foster member relationships, loyalty, and use of credit union services.

Benefits

• Paid time off.
• Health time.
• Personal/birthday day each year, eligible after the first year of employment.
• Bereavement time.
• Tuition reimbursement, eligible after one full year of employment.
• 401(k) retirement savings plan.
• Matching contributions, subject to the stated service, age, and employment eligibility requirements.
• Safe Harbor employer contributions of 3% of compensation, subject to eligibility requirements.
• Sales-based incentive.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED