Teller Supervisor

TEN Credit Union • Nashville, TN

1d • $24 - $27 • Onsite

About The Position

TENCU is seeking an enthusiastic, service-driven Teller Supervisor to lead daily teller operations at our Bellevue Branch. This is an excellent opportunity for a motivated leader who enjoys coaching others, building strong member relationships, and helping a team succeed. As a Teller Supervisor, you'll play a key role in ensuring operational excellence, delivering exceptional member experiences, and supporting branch growth through leadership, referrals, and teamwork.

Requirements

• High school diploma or equivalent required.
• One year of management or supervisory experience required, plus some college coursework; OR Three years of financial institution experience with at least two years of management experience.
• Strong understanding of financial institution operations, policies, and regulatory requirements.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and Outlook.
• Typing speed of 40 WPM with a minimum accuracy rate of 95%.
• Ability to prioritize multiple responsibilities and work independently.
• Ability to travel to TENCU's Main Branch and other locations as needed.

Nice To Haves

• Associate degree or coursework in Business Administration or a related field preferred.

Responsibilities

• Supervise daily teller line operations and support the development of branch staff.
• Coach team members to deliver outstanding member service and achieve branch goals.
• Ensure compliance with credit union policies, procedures, and regulatory requirements.
• Conduct performance evaluations and provide ongoing feedback and development opportunities.
• Monitor branch transactions, balancing activities, corrections, and audit readiness.
• Collaborate with Risk Management and Internal Audit to maintain operational integrity.
• Communicate branch goals, performance expectations, and organizational initiatives to staff.
• Assist with operational reporting, documentation, and workflow improvements.
• Support community engagement, business development, and marketing initiatives.
• Help maintain branch facilities, equipment, and supplies to ensure a professional environment.
• Perform additional duties as needed to support branch and organizational success.
• Occasional overtime may be required to meet business needs.

Benefits

• Employer-Paid Medical, Dental & Vision Insurance
• 401(k) Defined Contribution Plan with a Generous 7% Employer Match
• 11 Paid Holidays
• Paid Time Off
• Career Growth & Professional Development Opportunities
• Competitive Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED