Teller/Personal Banker - Middleburg Heights, OH Branch
Third Federal Career•Middleburg Heights, OH
•Onsite
About The Position
Third Federal is hiring a full-time, onsite Teller/Personal Banker for its Middleburg Heights Branch at 6849 Pearl Rd, Middleburg Heights, OH 44130. The role is suited to a customer service professional who enjoys helping people and working collaboratively. Success is based on meaningful customer connections and service rather than high-pressure sales goals or quotas. Third Federal provides a comprehensive training program and emphasizes its values of love, trust, respect, commitment to excellence, and fun.
Requirements
- High school diploma or equivalent.
- At least 6 months of recent retail bank teller experience and/or at least 3 years of high-volume cash-handling experience.
- Outstanding customer service skills, including professional grammar and demeanor.
- Positive, proactive, and friendly interpersonal skills.
Nice To Haves
- Recent experience working on the platform with new account openings and resolving customer issues.
- Exposure to conventional first mortgages.
Responsibilities
- Assist customers with banking transactions on the platform, in the teller area, and/or over the phone.
- Manage a teller window.
- Open depository accounts, including checking, savings, certificates of deposit, and IRAs.
- Resolve customer issues.
- Assist in all areas of the branch.
Benefits
- Competitive compensation packages.
- Medical, dental, vision, and more.
- 401(k) match.
- 11 bank holidays, plus vacation and sick time.
- Stock ownership allocation.
- Exceptional culture and value system.
- Strong work/life balance.
- Growth opportunities.
- Mortgage discount program.
- Education reimbursement program.
- Comprehensive training program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
