Teller/Personal Banker - Middleburg Heights, OH Branch
Third Federal•Middleburg Heights, OH
•$18 - $22•Onsite
About The Position
Third Federal is hiring a customer service professional for its Middleburg Heights branch. This is a full-time, onsite position focused on helping customers with banking needs and building meaningful customer relationships, rather than meeting high-pressure sales goals or quotas. The role is suited to someone who enjoys working collaboratively and embodies the company’s values of love, trust, respect, commitment to excellence, and fun. Third Federal provides a comprehensive training program.
Requirements
- High school diploma or equivalent.
- At least 6 months of recent retail bank teller experience and/or at least 3 years of high-volume cash-handling experience.
- Outstanding customer service skills, including professional grammar and demeanor.
- Positive, proactive, and friendly interpersonal skills.
Nice To Haves
- Recent experience working on the platform with new account openings and resolving customer issues.
- Exposure to conventional first mortgages.
Responsibilities
- Assist customers with banking transactions on the platform, in the teller area, and/or over the phone.
- Manage a teller window.
- Open depository accounts, including checking, savings, certificates of deposit, and IRAs.
- Resolve customer issues.
- Assist in all areas of the branch.
Benefits
- Competitive compensation packages.
- Medical, dental, vision, and more.
- 401(k) match.
- 11 bank holidays plus vacation and sick time.
- Stock Ownership Allocation.
- Exceptional culture and value system.
- Strong work/life balance.
- Growth opportunities.
- Mortgage Discount Program.
- Education Reimbursement Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
