Teller II, New Accounts - West Memphis, AR

Southern Bancorp•West Memphis, AR

1d•Onsite

About The Position

This position provides prompt, efficient, and friendly service to customers, including receiving and paying cash and recognizing customer needs with appropriate suggestions about the Bank’s services. The employee follows established policies and procedures for the area, in accordance with Bank guidelines and supervisor direction. The role may also assist with opening new accounts and performs the duties of a branch Customer Service Representative on a scheduled Saturday rotation.

Requirements

High school diploma or equivalent.
One to two years of customer service and cash handling experience.
Strong customer contact skills, including the ability to greet the public courteously and respond professionally to a variety of situations.
Ability to maintain confidentiality of the Bank’s records and customer transactions.
Detail-oriented and accurate, able to multitask, with good mathematical aptitude.
Ability to operate a computer terminal, 10-key, and other general office equipment.
Willingness to participate in and represent Southern Bancorp through civic and community organizations.

Nice To Haves

Experience in a bank or similar financial institution is preferred.

Responsibilities

Respond to customer inquiries as appropriate.
Maintain proper cash levels in drawers, keep cash secure, and ensure a high level of safety for the Bank.
Accept checks for cashing; receive checking and related accounts; accept deposits; verify cash and endorsements; make change; and issue receipts.
Receive savings deposits, pay withdrawals after verifying balances and signatures, and redeem U.S. Savings Bonds.
Receive loan payments when installment loan coupons accompany payments.
Process night deposits and mail-in deposits.
Process cashier’s checks, cash advances, and other Bank services; accept applications and issue U.S. Savings Bonds.
Service ATMs according to schedule or need.
Accept tax deposits and various utility payments as needed.
Open safety deposit boxes.
Complete Currency Transaction Reports (CTR) as needed.
Perform branch Customer Service Representative (CSR) duties on a scheduled Saturday rotation.
Assist with opening new accounts as needed.
Cross-sell Bank and affiliate services.
Complete all required training.
Perform other related duties as required or assigned.

Benefits

401(k)/Roth plan with immediate eligibility and employer match up to 6%.
Employee stock ownership plan.
Discounted rate on a primary home mortgage.
Credit and housing counseling and free financial education tools available to customers and employees.
Choice of two medical plans: a low-deductible PPO or an HDHP with Health Savings Account.
Dental and vision insurance.
Employer-paid life insurance and short- and long-term disability coverage.
Voluntary life insurance options for the employee, spouse, and children.
Paid holidays and paid time off.
Bonus plan.
Opportunity for merit raises.
Employee reward and recognition programs.
Community service opportunities.