Teller I (Full Time) - Park Cities
About The Position
The Teller I performs banking transactions and provides customer service while promoting the bank’s products and services. The role processes deposits, withdrawals, loan payments, account transfers, negotiable items, official checks, money orders, traveler’s checks, and credit card cash advances. The teller verifies and balances cash, promptly resolves discrepancies, follows established teller procedures and compliance requirements, and protects customer information. The position also supports branch personnel, completes reports and records, attends required meetings and training, and performs assigned night-drop and clerical duties. This position has no supervisory responsibilities.
Requirements
- High school graduate or equivalent.
- At least one year of related experience and cash-handling experience.
- Good communication skills.
- Professional appearance, dress, and attitude.
- Good math skills.
- Good typing skills.
- Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
- Complete required training and webinars in the 90-day plan; proficiency areas include Mentor Program, DNA Standard/UX, CTR/MIL understanding, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.
Nice To Haves
- Understanding of bank operations preferred.
- Previous teller experience preferred.
Responsibilities
- Represent the bank courteously and professionally while processing deposits, loan payments, check cashing, account transfers, and other teller transactions.
- Examine documents for endorsements and negotiability and sell traveler’s checks, official checks, and money orders.
- Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
- Follow teller procedures, compliance requirements, and security procedures; maintain no more than one proof error within a 30-day period.
- Promote bank products and services to meet client needs, develop relationships, and strengthen existing relationships.
- Promptly resolve client requests and inquiries, maintain customer privacy, and uphold the bank’s quality and professional reputation.
- Operate the online teller terminal and related business equipment.
- Coordinate with area personnel and management, assist staff as needed, support training or orientation, and keep the supervisor informed of activities and concerns.
- Complete required reports and records accurately and promptly.
- Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
- Perform night-drop functions and related clerical duties as assigned.
- Keep work areas clean, secure, and well maintained.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
