Teller I (Full Time) -Westlake

PROSPERITY BANK•Austin, TX

About The Position

The Teller I performs banking transactions and customer-service functions, including processing deposits, withdrawals, loan payments, and account transfers; cashing checks and other negotiable instruments; selling traveler’s checks, official checks, and money orders; processing credit-card cash advances; and posting transactions to general ledger accounts. The role verifies and balances cash, identifies and resolves discrepancies, follows teller procedures and compliance requirements, safeguards customer privacy, and promotes bank products and services. The Teller represents the bank professionally, responds promptly to client requests, maintains productive working relationships with area personnel and management, completes accurate records and reports, and assists with training or other duties as assigned. The position has no supervisory responsibilities. The work is sedentary and generally performed in a typical office environment. The schedule is Monday through Friday, 8:00 a.m. to 6:00 p.m., with some Saturdays from 9:00 a.m. to 1:00 p.m.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to follow detailed but straightforward written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.

Nice To Haves

Understanding of bank operations.
Previous teller experience.

Responsibilities

Receive and process deposits and loan payments.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Process transfers between accounts and credit-card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, and promptly detect and resolve discrepancies.
Promote bank products and services to meet customer needs and strengthen relationships.
Follow teller procedures and compliance requirements, maintaining no more than one proof error within a 30-day period.
Respond promptly to client requests and inquiries, maintain customer privacy, and represent the bank courteously and professionally.
Operate the online teller terminal and maintain the bank’s quality reputation.
Coordinate with area personnel and management; assist personnel and provide training or orientation as needed.
Keep the supervisor informed of activities, problems, and concerns, and complete required reports and records accurately and promptly.
Attend meetings and training that may take place on weekdays, evenings, or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.