Teller I (Full Time) - Midland West

PROSPERITY BANK•Midland, TX

About The Position

The Teller I processes customer transactions and supports bank operations while promoting the bank’s products and services and providing excellent customer service. Duties include handling deposits, withdrawals, loan payments, checks and other negotiable instruments, account transfers, credit card cash advances, and sales of traveler’s checks, official checks, and money orders. The teller examines documents for endorsements and negotiability, operates an online teller terminal, and balances cash daily while promptly identifying and resolving discrepancies. The role requires courteous, professional service, timely resolution of customer requests, protection of customer information, and compliance with teller procedures and requirements. The teller works with area personnel and management, assists with training or orientation as needed, completes records and reports, and attends meetings or training that may occur on weekdays, evenings, or Saturdays. Additional duties may include night drop functions, clerical work, keeping work areas clean and secure, and cross-selling bank products and services. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience or cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
Ability to apply common sense to detailed but uninvolved instructions and solve problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.

Nice To Haves

Understanding of bank operations.
Previous teller experience.

Responsibilities

Process deposits, withdrawals, loan payments, account transfers, and credit card cash advances.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detecting and resolving discrepancies.
Follow teller procedures and compliance requirements; maintain no more than one proof error within a 30-day period.
Promote bank products and services to meet customer needs and build customer relationships.
Provide courteous, professional customer service and promptly resolve requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Coordinate with area personnel and management, assist personnel as needed, and help with training or orientation when needed.
Keep the supervisor informed of area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.