Teller I (Full Time) - Midland West

PROSPERITY BANK•Midland, TX

About The Position

The Teller I performs banking transactions accurately and efficiently while providing courteous customer service and promoting the Bank’s products and services. Duties include processing deposits, withdrawals, loan payments, account transfers, cash advances, and negotiable instruments; selling official checks and money orders; and balancing cash. The role also maintains customer privacy, follows teller procedures and compliance requirements, supports colleagues and management, and performs related clerical and night drop duties as assigned. This position has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience, including cash handling.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to meet the physical requirements of sedentary work, including sitting most of the time and occasionally exerting up to 10 pounds of force.

Nice To Haves

  • Understanding of bank operations.
  • Previous Teller experience.

Responsibilities

  • Process deposits, withdrawals, loan payments, and transfers between accounts.
  • Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
  • Verify and balance cash daily, detect discrepancies, and resolve them promptly.
  • Follow teller procedures and comply with applicable requirements.
  • Promote Bank products and services to meet customer needs and strengthen customer relationships.
  • Provide courteous, professional service and promptly resolve customer requests and inquiries.
  • Operate the online teller terminal and maintain the privacy of customer information.
  • Coordinate with area personnel and management, assist staff as needed, and provide training or orientation when requested.
  • Keep the supervisor informed of area activities, problems, and concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may occur on weekdays, evenings, or Saturdays.
  • Perform night drop functions, related clerical duties, and other assigned duties.
  • Maintain clean, secure, and well-maintained work areas.
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