Teller I (Full Time) - Odessa, Kermit Hwy.

PROSPERITY BANK•Odessa, TX

About The Position

The Teller I processes customer transactions, including deposits, withdrawals, loan payments, account transfers, negotiable instruments, official checks, money orders, traveler’s checks, and credit card cash advances. The role promotes bank products and services while providing courteous, professional customer service and maintaining the privacy of customer information. The Teller operates an online teller terminal, verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and helps maintain the Bank’s professional reputation. The position also supports effective working relationships with clients, colleagues, and management; assists with training or orientation as needed; completes reports and records; and performs related clerical, night-drop, and other assigned duties. It has no supervisory responsibilities. The stated schedule is Monday through Friday, 7:15 AM–6:15 PM, and Saturday, 8:30 AM–12:30 PM, for 40 hours weekly. Meetings and training may occur on weekdays, evenings, and/or Saturdays.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience or cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills and good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to apply common-sense reasoning to detailed but straightforward instructions and problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Physical capability for sedentary work, primarily sitting, with occasional exertion of 10 to 25 pounds of force.
  • Ability to communicate, read, write, hear, and use finger dexterity and repetitive hand, wrist, and finger motions as described in the posting.

Nice To Haves

  • Understanding of Bank operations.
  • Previous Teller experience.

Responsibilities

  • Process deposits, loan payments, withdrawals, account transfers, and other teller transactions.
  • Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders; process credit card cash advances.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Promote and cross-sell Bank products and services to meet customer needs and strengthen client relationships.
  • Provide courteous, professional service and promptly resolve client requests and inquiries.
  • Operate the online teller terminal and maintain the privacy of customer information.
  • Follow teller procedures consistently and adhere to compliance and security requirements.
  • Maintain effective working relationships with clients, area personnel, and management; assist colleagues as required.
  • Assist with training or orientation as needed and keep the supervisor informed of area activities and concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
  • Perform night-drop functions, related clerical duties, and other assigned duties.
  • Ensure work areas are clean, secure, and well maintained.
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