Teller I (Full Time) - Odessa, Kermit Hwy.

PROSPERITY BANK•Odessa, TX

About The Position

The Teller I performs a range of banking transactions, including processing deposits, withdrawals, loan payments, account transfers, and credit card cash advances; cashing checks and other negotiable instruments; and selling traveler’s checks, official checks, and money orders. The role also involves posting transactions, verifying and balancing cash, promptly resolving discrepancies, following teller procedures and compliance requirements, and promoting bank products and services while providing courteous, professional customer service. The Teller I establishes and maintains professional relationships with clients and coworkers, promptly responds to client requests, protects customer privacy, operates an online teller terminal, and supports area personnel and management. The role may include training or orientation support, completing reports and records, attending meetings and training, performing night-drop and clerical duties, and keeping work areas clean, secure, and maintained. This position has no supervisory responsibilities. The position is described as sedentary, with sitting most of the time and occasional exertion of up to 10–25 pounds. It requires frequent communication, average hearing and vision, finger dexterity, and repetitive wrist, hand, or finger movements. The stated schedule is Monday through Friday, 7:15 a.m.–6:15 p.m., and Saturday, 8:30 a.m.–12:30 p.m., for 40 hours weekly.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills and good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and interpret graphs.
  • Ability to read and write clearly and communicate using complex sentences.

Nice To Haves

  • Understanding of bank operations.
  • Previous teller experience.

Responsibilities

  • Represent the bank courteously and professionally.
  • Receive and process deposits and loan payments.
  • Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Follow teller procedures and comply with applicable requirements.
  • Offer and cross-sell bank products and services to meet customer needs and strengthen relationships.
  • Promptly resolve client requests and inquiries and maintain the privacy of customer information.
  • Operate the online teller terminal.
  • Assist area personnel and provide training or orientation as needed.
  • Keep the supervisor informed of area activities, problems, and concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes that may take place on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
  • Maintain the bank’s professional reputation and quality standards.
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