Part Time Teller I (Closing Shift)

SHELL FEDERAL CREDIT UNION•Deer Park, TX

5d•Onsite

About The Position

The Teller I engages with members, completes financial transactions, and offers products and services to enhance members’ financial lives. The role provides friendly, professional, and personal service while complying with credit union policies, procedures, performance standards, and applicable regulations, including the Bank Secrecy Act. Annual training is required. The position is part time at the Deer Park, Texas location. The listed schedule is Monday through Wednesday, 1:00 p.m. to 6:30 p.m.; Thursday and Friday, 1:00 p.m. to 7:30 p.m.; and Saturday, 8:30 a.m. to 1:00 p.m. The employee must also be able to work rotating opening, closing, and Saturday schedules as needed and may be asked to assist at other branch locations. The role handles cash and member transactions, supports branch operations, helps identify and prevent fraud, and cross-sells credit union products and services based on member needs. Work is performed in an open-concept workspace, with potential exposure to robbery hazards; detailed risk-minimization instructions and procedures are provided. Reasonable accommodations may be made for qualified individuals with disabilities, subject to the stated safety and undue-hardship limitations.

Requirements

High school diploma or GED.
Six months of cash-handling practice through direct credit union, banking, or retail experience is preferred.
Knowledge of credit union products and services.
Welcoming and helpful demeanor.
Professional verbal communication skills.
Ten-key calculator and basic computer skills.
Accuracy with numbers and attention to detail.
Courtesy, tact, and diplomacy.
Ability to work in an open-concept workspace or environment.
Ability to bend and stand regularly and, at times, lift, carry, or move up to 15 pounds.

Responsibilities

Meet Shell FCU Service Commitments, the Employee Creed, and Service Distinctions.
Maintain knowledge of and comply with applicable rules and regulations, including the Bank Secrecy Act, and complete required annual training.
Perform duties in compliance with Shell FCU policies, procedures, philosophy, and performance standards.
Provide friendly, professional, and personal service to members.
Work rotating opening, closing, and Saturday schedules as needed.
Receive and process deposits, withdrawals, transfers, loan payments, check negotiations, cash advances, Western Union transactions, and coin tickets within assigned Teller I limits.
Prepare CTR and SAR worksheets as required.
Learn credit union practices and procedures to help identify and prevent fraud.
Handle cash, balance the cash drawer daily, and promptly investigate and resolve out-of-balance conditions.
Assist with preparing branch cash and coin shipments and orders.
Assist in training new staff or developing team members as needed.
Assist members with service needs such as changes of address, ATM and debit card issuance or maintenance, check orders, and safe deposit boxes.
Cross-sell credit union products and services based on member needs.
Follow procedures for logs, including dual control, vault buy/sells, night drop, and mail logs.
Take initiative in problem-solving and troubleshooting and support all areas of the branch as needed.
Meet or exceed personal and branch goals.
Assist with daily team responsibilities, including opening and closing procedures; balancing the coin machine, vault, ATM, and card machine; and closing the safe deposit box vault.
Assist at other branch locations if needed.
Perform additional duties as assigned.