Part Time Teller I (Closing Shift)

SHELL FEDERAL CREDIT UNION•Houston, TX

5d•Onsite

About The Position

The Teller I engages with members, completes financial transactions, and offers products and services to enhance members’ financial lives. The role provides friendly, professional, and personal service while following Shell FCU policies, procedures, service standards, and applicable regulations, including the Bank Secrecy Act. The position requires a rotating opening, closing, and Saturday schedule as needed, with the listed schedule of Monday–Wednesday from 2:00 p.m. to 6:30 p.m., Thursday–Friday from 2:00 p.m. to 7:30 p.m., and Saturdays from 7:00 a.m. to 1:00 p.m. The Teller I processes deposits, withdrawals, transfers, loan payments, check negotiation, cash advances, Western Union transactions, and coin tickets within assigned teller limits. The role handles and balances cash, investigates discrepancies, supports branch cash and coin orders, assists members with account and service needs, and recommends credit union products and services based on member needs. It also supports branch operations, team members, and other locations as needed. The position is located in the Bay Area of Houston, Texas, and is part-time.

Requirements

High school diploma or GED.
Knowledge of credit union products and services.
Welcoming and helpful demeanor.
Professional verbal communication skills.
Ten-key calculator and basic computer skills.
Accuracy with numbers and attention to detail.
Courtesy, tact, and diplomacy.
Ability to work in an open-concept workspace or environment.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

Six months of cash-handling experience acquired through direct credit union, banking, or retail work is preferred.

Responsibilities

Meet Shell FCU service commitments, employee creed, and service distinctions.
Maintain knowledge of and comply with applicable rules and regulations, including the Bank Secrecy Act, and complete required annual training.
Perform duties in compliance with Shell FCU policies, procedures, philosophy, and performance standards.
Provide friendly, professional, and personal service to members.
Work the rotating opening, closing, and Saturday schedule as needed.
Receive and process deposits, withdrawals, transfers, loan payments, check negotiations, cash advances, Western Union transactions, and coin tickets within assigned Teller I limits.
Prepare CTR and SAR worksheets as required.
Follow Shell FCU practices and procedures to help identify and prevent fraud.
Handle cash, balance the cash drawer daily, and immediately investigate and resolve out-of-balance conditions.
Assist with preparing branch cash and coin shipments and orders.
Assist with training new staff or developing team members as needed.
Assist members with service needs, including address changes, ATM and debit card issuance or maintenance, check orders, and safe deposit boxes.
Cross-sell credit union products and services based on member needs.
Follow procedures for logs, including dual control, vault buy/sells, night drop, and mail log.
Take initiative to solve problems, troubleshoot, and support all areas of the branch as needed.
Meet or exceed personal and branch goals.
Assist with daily team responsibilities, including opening and closing procedures; balancing the coin machine, vault, ATM, and card machine; and closing the safe deposit box vault.
Assist at other branch locations as needed.
Perform additional duties as assigned.