About The Position

The Teller is a primary contact for most customers who enter the bank. The way the Teller interacts with customers significantly shapes the bank’s image. The role is responsible for providing exceptional customer interactions while completing customer transactions efficiently and accurately, and for demonstrating accurate knowledge of the bank’s products and services. The Teller supports the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy through their actions, words, and conduct.

Requirements

  • High school graduate, with equivalent work and skill experience accepted.
  • One year of prior work experience in the same or a related position.
  • Basic knowledge of the bank’s products and services.
  • Willingness to serve.
  • Ability to function efficiently in a network environment and working knowledge of Microsoft Office and SharePoint.
  • General business-level math skills and general accounting knowledge, including debits, credits, and bank account reconciliations.
  • Ability to project a professional image by adhering to employee handbook guidelines.
  • Ability to collect, research, and analyze information skillfully.
  • Self-starter who is a creative thinker, flexible, eager, nurturing, open to change, and exercises good judgment.
  • Ability to lead by example, attend to detail, work well with others, and respond to supervisory guidance.
  • Ability to identify and interpret trends in financial data.
  • Working knowledge of bank and industry compliance guidelines.
  • Must submit a completed employment application and receive satisfactory results from a background check and drug screening.

Responsibilities

  • Provide exceptional customer interactions as a primary customer contact.
  • Complete customer transactions efficiently and accurately.
  • Demonstrate accurate knowledge of the bank’s products and services.
  • Support the bank’s strategic goals, vision, mission, core values, service standards, and service philosophy.
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