Part-Time Teller I

RCB Bank•Hutchinson, KS

60d•Onsite

About The Position

The Part-Time Teller I provides excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements. The role supports customer service standards across a multi-branch network by promoting products and services that enhance customers’ banking experiences, and helps safeguard bank assets by following fraud-prevention, cash-handling, and security procedures. The position works in an office environment within a climate-controlled facility, which may be high-traffic during peak service times. It involves frequent use of a telephone, computer, and other office equipment, and is typically performed while seated at a personal desk. The employee works with general supervision, both independently and as part of a team, and must maintain regular, reliable attendance and be able to work varying hours. Essential functions and physical demands must be performed with or without reasonable accommodation.

Requirements

Customer service and cash-handling experience.
High school diploma or GED.
Successful completion of the teller essentials training program after hire.
Ability to communicate clearly and effectively with customers and co-workers.
Understanding of basic fraud indicators and commitment to proper escalation procedures.
Ability to manage multiple tasks or projects and deadlines simultaneously.
Ability to work effectively with general supervision, independently, and as part of a team.
Ability to work harmoniously with diverse co-workers, staff, and customers.
Regular and reliable attendance and ability to work varying hours.

Nice To Haves

Previous teller experience.
Care for the community and a desire to be involved.

Responsibilities

Obtain customer identification, signatures, and other required information; record and process transactions according to regulations and procedures.
Examine cash, checks, and other transaction documents to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss.
Follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
Assist customers professionally with questions and concerns during transactions, provide accurate information, and refer issues to supervisors or appropriate departments when needed.
Balance the cash drawer at the end of the shift and report outages to the Teller Supervisor.
Promote products and services that enhance the customer’s banking experience.