Teller I (Full Time) - Groves

PROSPERITY BANK•Groves, TX

15d

About The Position

The Teller I performs banking transactions and supports customer relationships by processing deposits, withdrawals, loan payments, and transfers; cashing negotiable items; and selling financial products such as official checks and money orders. The role is expected to provide courteous, professional service, protect customer information, follow teller procedures and compliance requirements, and promote bank products and services. The position also involves balancing cash, resolving discrepancies, operating an online teller terminal, completing reports and records, and coordinating with colleagues and management. Additional duties may include night-drop functions, clerical work, assisting with staff training or orientation, and keeping work areas clean, secure, and well maintained. This role has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills.
Good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but straightforward instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and interpret graphs.
Ability to read and understand written material and communicate and write clearly using proper punctuation.

Nice To Haves

Understanding of bank operations.
Previous teller experience.

Responsibilities

Process deposits, withdrawals, loan payments, and transfers between accounts.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
Balance and verify cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Follow teller procedures and compliance requirements, meeting the stated proof-error standard.
Offer bank products and services to meet customer needs and develop or strengthen client relationships.
Provide courteous, professional customer service and promptly resolve client requests and inquiries.
Operate an online teller terminal and protect the privacy of customer information.
Coordinate with area personnel and management; assist staff as needed and help with training or orientation when needed.
Keep supervisors informed of area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may take place on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.