Full Time Teller - Providence, KY

Independence Bank • Providence, KY

3d • Onsite

About The Position

Independence Bank is hiring a Teller I in Providence, Kentucky. The role processes bank transactions and serves customers directly, often as the first point of contact at a bank location. The position is not eligible for remote work and requires participation in a Saturday rotation. The teller may also work in the drive-through, help open or close the bank, and occasionally travel to other locations to provide coverage.

The work is performed indoors in an environmentally controlled office setting with typical office noise and interruptions. Physical demands are classified as medium work, including lifting up to 50 pounds at a time and frequently lifting or carrying objects weighing up to 25 pounds.

Requirements

• High school diploma or GED.
• Customer service experience required.
• Ability to handle cash.
• Oral communication skills.
• Problem-solving skills.
• Accuracy and attention to detail.
• Situational judgment skills.
• Ability to maintain confidential information.
• Ability to perform medium work, including lifting up to 50 pounds at a time and frequently lifting or carrying objects weighing up to 25 pounds.
• Availability to work in a Saturday rotation.

Nice To Haves

• One year of teller experience preferred.

Responsibilities

• Greet customers and visitors entering the lobby or approaching the drive-through.
• Process daily transactions, including receiving deposits, cashing checks, accepting loan payments, and disbursing cash.
• Identify counterfeit currency.
• Verify signatures, confirm written and numerical check amounts agree, and confirm sufficient account funds before cashing checks and paying out money.
• Explain, promote, and sell specialized products such as cashier’s checks and prepaid gift cards.
• Exchange foreign currency.
• Order bank cards and checks for customers.
• Record transactions promptly and accurately in accordance with bank procedures.
• Answer inquiries about checking and savings accounts and other bank products.
• Help customers resolve account errors or problems and provide account balances.
• Balance currency, cash, and checks in the cash drawer daily and arrange money by denomination.
• Promote and maintain positive relationships with contacts, customers, and potential customers.
• May assist with bank openings or closings.
• May work in the drive-through.
• May travel to other locations to provide coverage.

Benefits

• The company describes opportunities for employees to grow and feel valued, a culture that promotes authenticity and enjoyment at work, employee celebrations and gifts or trips, and meaningful community involvement. It also states that it has been named a Best Place to Work in Kentucky more than 18 times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED