Telephony Deployment Technician
About The Position
TMG Global is seeking a Contract Telephony Deployment Technician to join their team. This role involves deploying and validating telephony equipment across multiple customer locations. The ideal candidate will have a strong IT foundation, hands-on experience with telephony systems, phone hardware deployment, and technical troubleshooting. This is a 1099 contractor role requiring on-site attendance and travel to multiple sites across North Carolina. The role involves afternoon and after-hours shifts, with exact times subject to project coordination. Contractors are responsible for their own taxes, insurance, and equipment. TMG Global also conducts background checks on all final candidates.
Requirements
- Associate or bachelor's degree in IT, Computer Science, or a related field (preferred)
- Previous telephony experience strongly recommended
- Minimum 2 to 3 years of hands-on experience in telephony, end-user device deployment, or related IT field work
- Ability to install and connect handsets using the existing data drop infrastructure
- Experience with testing, validating, and staging telephony equipment per client direction
- Strong attention to detail for multi-site coordination and deployment tracking
- Must have reliable transportation to travel to multiple sites across North Carolina
- Must be available for afternoon and after-hours shifts
- Experience with technical documentation (EXCEL), IT inventory management, and data port tracking
- Ability to lift 50+ lbs and work safely in a warehouse/IDF environment
Nice To Haves
- VoIP or Zoom Phone experience a plus
- Additional certifications or experience in VoIP, unified communications, or Zoom Phone platforms are advantageous.
Responsibilities
- Deploy and validate telephony equipment across multiple customer locations.
- Install and connect handsets using existing data drop infrastructure.
- Test and validate telephony equipment per client direction.
- Track and manage deployment schedules across multiple sites.
- Coordinate with project leads to ensure successful rollouts.
- Perform technical documentation, IT inventory management, and data port tracking.
Benefits
- Contractor role (1099)
- Background checks conducted
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
