Telephony Field Technician

The Lioce Group•Huntsville, AL

2d•Onsite

About The Position

We are looking for an experienced Telecom Technician in the Huntsville and North Alabama service area. This position requires the ability to program and troubleshoot Legacy and New Telecom systems and services as well as other related products. The technician will receive training and certification on certain other products and technologies the company markets. The company currently sells and supports voice and data products and services from a variety of manufacturers and providers. The primary product lines are Epygi VoIP Hosted and Premise based systems as well as Mitel MiVoice Business Premise based based solutions. We also have a large base of ESI product we still maintain. We also handle a few other Premise Based and Hosted/Cloud based services along with the data infrastructure products needed to support them (routers, firewalls, switches etc). Other offerings include Enterprise Wi-Fi and Specialty Wireless products as well as Video Surveillance systems. The company also represents numerous telecommunications carriers for Internet, Data and Telecom related services.

Requirements

Solid background in telecommunications and data networking is preferred.
Some years of experience in the field as a technician are also looked upon favorably.
Ability to organize his or her day and time.
Manage own time for soft jobs while making sure that scheduled work is done and completed on time.

Nice To Haves

Certifications on any telecom products is highly sought after but is not mandatory.

Responsibilities

Provide installation and support obligations of the companies products and solutions.
Program and troubleshoot Legacy and New Telecom systems and services as well as other related products.
Receive training and certification on certain other products and technologies the company markets.
Timely and efficient servicing of the companies installed customer base.
Installation of new products and services.
In-house lab and research.
Back office paperwork and data entry.