Telephone Triage Nurse

Children’s Minnesota

2d

About The Position

This CHN telephone triage nurse is responsible for triaging incoming calls from clients, assessing needs, giving appropriate clinical options and facilitating referral to primary providers, health care facilities and community resources. The nurse will also educate the caller when appropriate regarding immediate care, advice and preventative behaviors.

Requirements

• Current unrestricted RN license (Minnesota).
• Ability to obtain unrestricted nursing licensure in other states.
• Minimum 2 years of recent nursing experience.
• Knowledge of nursing functions, basic anatomy and physiology, and age competency through all stages of growth & development.
• The ability to demonstrate and perform generic and patient specific population critical competencies based on age and diagnosis.
• Critical thinking and independent problem solving skills.
• Positive interpersonal skills.
• Strong interview and communication skills; including good written and non verbal communication.
• The ability to utilize time and resources effectively.
• Ability to delegate.
• Proficient computer skills are essential.

Nice To Haves

• Experience in an emergency or ambulatory care setting a plus.
• A background in telephone triage is ideal-though not required.

Responsibilities

• Triaging incoming calls from clients
• Assessing needs
• Giving appropriate clinical options
• Facilitating referral to primary providers, health care facilities and community resources
• Educating the caller when appropriate regarding immediate care, advice and preventative behaviors

Benefits

• medical
• dental
• vision
• retirement
• other fringe benefits
• shift differentials
• premium pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed