Telephone Recruiter - Part Time

New York Blood Center Enterprises • Providence, RI

3d

About The Position

The Telephone Recruiter secures appointments for fixed sites through telephone recruitment of past and potential blood donors. The role supports individual, department, and company blood collection goals by scheduling donors efficiently, answering donor questions, and educating donors about donation and eligibility criteria. It also maintains accurate donor records, promotes company-sponsored events, and participates in department incentive programs.

The position reports to the Telerecruitment Supervisor and Manager of Telerecruitment. The schedule is Monday through Thursday, 9:00 a.m. to 1:00 p.m., plus either Saturday or Sunday, 9:00 a.m. to 1:00 p.m. The proposed rate of pay is $17.82 per hour. Some travel to blood drives and fixed sites may be required.

Requirements

• High school diploma or general equivalency required.
• Prior sales phone experience with above-average close rates.
• Ability to deal effectively with a wide variety of people.
• Punctuality, dependability, commitment, and willingness to work flexible hours, including weekends.
• Goal-oriented, enthusiastic, self-motivated, and a good listener.
• Well organized and able to work independently.
• Basic computer skills.
• Ability to lift up to 25 pounds.

Nice To Haves

• Prior experience working in a call center environment or setting.

Responsibilities

• Recruit past and potential blood donors by telephone and schedule appointments efficiently to help meet individual, department, and company blood collection goals.
• Answer donor questions, comments, and inquiries through telephone, verbal, and written communications while maintaining excellent public relations.
• Educate donors about blood donation and eligibility criteria.
• Maintain accurate and updated donor data and ensure documentation is accurate, complete, and consistent with quality assurance, quality control, and standard operating procedures.
• Market company-sponsored events to donors, including giveaways, raffles, sponsor events, and community blood drives.
• Participate in department incentive programs.
• Follow Rhode Island Blood Center, Tele-recruitment, and Donor Resources Department policies and procedures.
• Maintain professional communications and effective interpersonal relations with co-workers, donors, sponsors, and other departments; project a professional image and support the company mission.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED