Experienced Telephone Interviewer - Part Time

RTI International • Remote,

9d

About The Position

Telephone Interviewers contact selected respondents to explain the study, answer questions, and obtain participation. They collect confidential information and administer standardized questionnaires. The role also involves independently handling administrative duties, transmitting data on schedule, and submitting accurate and timely Time & Expense reports. Interviewers are responsible for the proper use and care of project-issued equipment and for safeguarding participant incentives, equipment, and project materials. The position requires regular access to a reliable wireless internet connection at home for project work.

Requirements

• High school diploma or GED.
• Prior experience working on this study.
• Effective speech and listening communication skills.
• Fluency in English reading, writing, and speaking.
• Availability for the entire training and data collection period.
• Ability to successfully complete training.
• Valid U.S. driver's license and reliable personal automobile available for business use.
• Comfort using an RTI-issued tablet, laptop, and associated equipment.
• Access to a password-protected Wi-Fi connection for data transmissions and administrative responsibilities.
• Ability to keep project information confidential.
• Positive, self-motivated, curious, and enjoys interacting with people from culturally diverse backgrounds.
• Effective time, schedule, and workload management skills to meet deadlines.
• Computer skills, including email and internet proficiency.

Nice To Haves

• Knowledge of survey research principles, processes, and methods, and field data collection methodology.
• Previous experience conducting telephone interviews on a local opinion leaders study.
• Ability to adapt to and implement changes in workload, workflow, and project assignment specifications.
• Ability to multitask.
• Ability to work well with others.
• Ability to work independently with minimal supervision.
• Time management, personal organization, and prioritization skills to meet project requirements.
• Attention to detail and accuracy.

Responsibilities

• Contact selected respondents to discuss the study, answer questions, and obtain participation.
• Collect confidential information and administer standardized questionnaires.
• Independently manage administrative duties, including participating in conference calls and completing online training.
• Transmit data as scheduled.
• Assume full and legal responsibility for the use and care of project-issued equipment.
• Safeguard participant incentives, issued equipment, and project materials against damage, loss, or theft.
• Track all participant incentives carefully.
• Submit timely and accurate Time & Expense reports.
• Maintain regular access to a reliable wireless internet connection at home for project work.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED