Telecommunications Rep.

Highland Hospital•Rochester, NY

About The Position

Highland Hospital is seeking an experienced Switchboard Operator. The position answers the hospital’s main line and directs incoming calls. The schedule is Friday from 5 p.m. to 9 p.m. and Saturday from 8 a.m. to 4 p.m. The hourly salary range is $17.50 to $22.60. Individual compensation within the range is determined using factors including market data, education, experience, qualifications, expertise, and internal equity.

Requirements

  • High school diploma or GED, or equivalent experience.
  • 1–3 years of customer service experience.
  • Customer service skills.

Nice To Haves

  • Ability to operate a switchboard.

Responsibilities

  • Answer Highland Hospital’s main telephone line.
  • Direct all incoming calls.
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